FAQs about MIS Lunch Boxes: Safety & Shipping Info

If your question isn't answered below, email us and we'll get back to you as soon as we can.

1. Are Meals In Steel lunchboxes food safe?

Yes. Meals In Steel lunchboxes are made from food-grade 304 stainless steel and are BPA-free.

2. What are Meals In Steel lunchboxes made from?

They're made from 304 food-grade stainless steel and are BPA-free. Leakproof lids use a food-grade silicone seal.

3. Are Meals In Steel lunchboxes microwave, freezer and dishwasher safe?

They are freezer safe and dishwasher safe, but not microwave safe.

4. Are Meals In Steel lunchboxes and drink bottles leakproof?

All our drink bottles are leakproof. Not every lunchbox is, so if you need one that is, choose a model from our Leakproof Lunchboxes range. Leakproof models use a food-grade silicone seal in the lid to stay sealed; the box itself is stainless steel.

5. How much does shipping cost?

Within New Zealand, shipping is a flat $8.99 for urban addresses and $11.99 for rural addresses, and free on orders over $150. We also ship worldwide: international rates start from $25 NZD, and the final cost is calculated at checkout based on destination and order size.

6. How long does delivery take?

2–5 working days within New Zealand. International delivery takes 10–20 working days, depending on the destination.

7. Can I change or cancel my order?

Yes, if it hasn't been dispatched yet. Contact us as soon as possible. Orders can't be changed or cancelled once they've been dispatched.

8. Can I return a product if I'm not happy with it?

Yes. You can return any unused item in its original packaging within 30 days for a full refund, with no restocking fee. You pay the return shipping unless the item is faulty. See our Return Policy for details.