Get in Touch with Meals In Steel
At Meals In Steel, we're dedicated to helping you make sustainable choices with ease.Whether you have questions about our stainless-steel lunchboxes, need guidance on selecting the right product, or are interested in bulk or corporate gift orders, we're here to assist you.
Reach Us Easily!
- Email Us: Send your inquiries to info@mealsinsteel.nz. Our team will respond
within 24 hours.
- Call Us: Contact our friendly team directly at 0064 9 2667270/ 0064212660186.
- Visit Us: We welcome visitors to Auckland, New Zealand, by appointment.
Contact us to arrange your visit.
Why Contact Us?
At Meals In Steel, we see ourselves as more than just a business partner. We're your partners in embracing sustainability. Whether you're a parent searching for an eco-friendly lunchbox for kids, a professional looking for durable containers, or a business exploring corporate gift options, we're here to support you. Our commitment to sustainability is at the core of everything we do.
Custom Solutions Tailored to Your Needs
We understand that every customer is unique, which is why we offer tailored solutions such as:
1. Personalized recommendations to help you select the perfect product.
2. Custom branding for corporate gifts is ideal for promoting sustainability.
3. Bulk purchase options for families, schools, or businesses committed to reducing plastic waste.
Reliable customer Support You Can Count On
From questions about product care and warranties to details on shipping, we're here to provide exceptional service. For quick answers, visit our FAQ page or contact our team directly.
At Meals In Steel, we're deeply committed to reducing plastic waste and promoting eco-friendly lifestyles. Let's join forces to create a healthier planet for future generations.
We're just a call or email away—contact us today!
Contact Us - Frequently Asked Questions (FAQs)
1. What materials are your products made from?
All Meals In Steel products are crafted from 304 food-grade stainless steel, ensuring they are safe, durable, and eco-friendly for all users.
2. How do I clean my lunchbox or water bottle?
Our stainless-steel lunchboxes and water bottles are dishwasher safe, making
cleaning quick and hassle-free. Rinse or place them in the dishwasher for a thorough clean.
3. Do you offer a warranty?
Yes, all Meals In Steel products include a 3-year warranty covering manufacturing
defects, ensuring confidence in your purchase. If you encounter any issues with the product due to manufacturing defects within the first year of purchase, we will replace or repair the product at no additional cost to you.
4. Where do you deliver?
We deliver across New Zealand and Australia, making shopping our eco-friendly lunchboxes and drinkware convenient. Local customers can also pick up their items in Auckland.
5. Can I return the product?
Yes, returns are accepted within 30 days of purchase, provided the product is unused and in its original packaging. If you wish to return a product, please get in touch with our support team within 30 days of purchase. We will initiate the refund process once we receive the unused product in its original packaging. Please note that the return shipping costs will be the customer's responsibility. For more details on our return process, please visit our FAQ page.
6. Are your products suitable for kids?
Absolutely! Our eco-friendly lunchboxes for kids are designed with families in mind. They're safe, durable, and perfect for school lunches.
7. Do you provide corporate gifting options?
Yes, we offer customizable corporate gifts. Add your branding to our stainless-steel lunchboxes or water bottles for sustainable and thoughtful gifting solutions.
8. How do I place a bulk order?
For bulk purchases, contact us via email or phone. Our team will provide special pricing and assist with customization options tailored to your needs.